Privacy Policy

Introduction

Welcome to Novaa9 Technologies (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access https://novaa9.com/ (the “Platform,” “Website,” or “Application”) or use our services (“Services”). By accessing our Platform, you agree to the practices described in this Privacy Policy. If you disagree, please stop using the Platform immediately.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide:

  • Name, email address, phone number, and other registration details.
  • Identity verification documents, if required.
  • Profile information such as company details, preferences, and business-related data.
  • Inquiries, feedback, or support requests submitted through the Platform.
  • Login credentials such as usernames and passwords.

B. Automatically Collected Data:

  • Technical details, including IP address, browser type, device information, and operating system.
  • Usage data such as pages visited, navigation paths, and time spent on the Platform.
  • Cookies and other tracking technologies for enhancing your experience.

2. Use of Your Information

We use your information to:

  1. Provide and improve our services and user experience.
  2. Process your inquiries, transactions, and registrations.
  3. Send notifications, updates, and promotional materials (with your consent).
  4. Conduct data analysis to optimize Platform functionality.
  5. Ensure compliance with legal obligations.
  6. To verify the identity and credentials of users.
  7. comply with legal obligations and ensure security.

3. Sharing of Information

Your personal information is shared only under these circumstances:

A. Service Providers:

We share data with third-party service providers for essential operations, including payment processing, analytics, and support services, under strict confidentiality agreements.

B. Legal Requirements:

We disclose data when required to comply with legal obligations or respond to lawful requests from public authorities.

C. Business Transfers:

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

D. With Your Consent:

Your explicit consent is obtained before sharing your data for specific purposes.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  1. Remember your preferences and improve user experience.
  2. Analyze website traffic and usage patterns.
  3. Deliver personalized content and advertisements.

You can manage your cookie preferences through browser settings. Disabling cookies may limit certain functionalities of the Platform.

5. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Data no longer required is securely deleted or anonymized. You may choose not to share personal data or withdraw consent but doing so may limit or stop the services we are able to provide to you. However, once you choose to withdraw the consent the personal data which has been shared, shall continue to remain with us for as long as the applicable law provides.

6. Security Measures

We implement robust technical and organizational measures, including:

  • Data encryption during transmission.
  • Firewalls and access controls to protect against unauthorized access.
  • Regular security audits to identify vulnerabilities.

While we strive to protect your information, no system is completely secure. You acknowledge this risk by using the Platform.

7. Your Rights

You have the following rights concerning your personal data:

  • Access: Request access to the information we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request deletion of your data, subject to legal and operational constraints.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at novaa9technologies@gmail.com.

8. International Data Transfers

Your data may be transferred to and stored in locations outside your jurisdiction. By using our services, you consent to these transfers. We ensure adequate safeguards are in place to protect your data.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. If you submit personal information to any of those sites, your information is governed by their privacy policies and they will be acting as data controllers of your information. We encourage you to carefully read the privacy policy of any Web site you visit.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, please contact us to ensure its removal.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Substantial updates will be communicated via email or notices on our Platform.

12. Jurisdiction:

The Courts at Ahmedabad, India, shall have exclusive jurisdiction on all matters related to the interpretation, validity, and enforcement of the arbitration provisions.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: novaa9technologies@gmail.com
  • Phone: +91 95588 02976
  • Address: Trade Square, E, Khokhra Cir, Ahbab Nagar, Maninagar East, Maninagar, Ahmedabad, Gujarat 380008